This week Eduardo and Kier are presenting CMSIP at the Australian Independent Schools ICT Management and Leadership Conference (http://www.aisnsw.edu.au/Services/PL/ITManagers/Pages/2013.aspx) of which BEAR Solutions is pleased to be a silver sponsor. During the two day conference exhibition held at the National Convention Centre Canberra we will be displaying: CMSIP including Print Anyware, CUB Transform printing New web tools [...]
BEAR is pleased to be have been selected to provide our print and copy payment solution coupled with Pharos Signup PC Reservation to Gold Coast City Council Libraries (https://www.goldcoast.qld.gov.au/library/). The solution will enable library patrons across 11 library sites to print documents via follow me printing, copy documents on a fleet of Ricoh MFDs and reserve PCs [...]
We have all heard the expression ‘The Customer is Always Right’ or ‘The Customer is King’ however who really is your customer? Of course, the simple explanation would be someone who pays for your goods or services, but is that a narrow definition of one that is vitally important to the existence of a company?
A customer should be anyone you deal with in your everyday business life, whether that be the person that makes your sandwich at the cafe shop, or the courier driver that drops of the packages at reception or the staff member in the other department. All these people are also your customer.
For a company to run efficiently there must be harmony within the staff and by treating all staff members as your customer, harmony is therefore created. Learn to prioritise your day and give equal importance to the requirements of your internal customers, so that they may too, be able to respect you as their customer in return. There is an old sales expression that states a happy customer tells a friend and an unhappy customer tells 9. Just remember that ‘friend’ may also be your boss who decides your future payrise or promotion.
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